Following the closure on Spanair on Friday night and their failure to provide alternative transport,more than 200 Spanair flights have been cancelled affecting more than 22,000 passengers who are facing travel disruption across Spain. Carrier Iberia Lineas Aereas de Espana is accepting affected Spanair passengers and offering lower airfares. Other domestic carriers also are assisting Spanair customers
The Spanish Government is threatening fine Spanair 9 million euros and cancel its airline licence because of its sudden cancellation of flights and failure to assist passengers.
Many passengers have complained that Spanair was struggling to provide flight alternatives or even return the luggage from passengers who checked in before all flights were cancelled. The company has set up a customer service hotline on their website and the Spanish Airport Authority is providing passenger support at the country’s main airports.
